Privacy Policy
Last Updated: March 15, 2025
Overview
At doryvexanilo, we understand that your personal information matters deeply to you – and it matters to us too. This privacy policy explains how we collect, use, and protect your information when you interact with our investment applications and financial services platform.
We operate under Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and we're committed to maintaining the highest standards of data protection. This policy applies to all users of doryvexanilo.com and our related services.
Information We Collect
When you use our platform, we collect several types of information to provide you with personalized financial services and improve your experience.
Personal Information: We collect basic details like your name, email address, phone number, and mailing address when you create an account or contact us. For investment services, we may also collect your Social Insurance Number, employment information, and financial details as required by Canadian securities regulations.
- Account registration details and profile information
- Financial information necessary for investment services
- Communication records when you contact our support team
- Technical data including IP addresses, browser types, and device information
- Usage patterns and preferences within our platform
- Location data when permitted by your device settings
We also use cookies and similar tracking technologies to enhance your browsing experience and gather analytics about how our platform is used. You can manage your cookie preferences through your browser settings.
How We Use Your Information
Your information helps us deliver better financial services and maintain regulatory compliance. We use collected data for several specific purposes that directly benefit your experience with our platform.
- Processing investment applications and managing your account
- Providing customer support and responding to inquiries
- Sending important updates about your account and our services
- Complying with financial regulations and legal requirements
- Improving our platform through analytics and user feedback
- Detecting and preventing fraud or unauthorized access
- Personalizing content and recommendations based on your preferences
We never sell your personal information to third parties for marketing purposes. Any data sharing occurs only as described in this policy or as required by law.
Information Sharing and Disclosure
We share your information only when necessary to provide our services, comply with legal requirements, or protect the interests of our users and company.
We may share information with regulatory bodies, financial institutions for transaction processing, and service providers who help us operate our platform. All third parties are bound by strict confidentiality agreements.
- Canadian securities regulators and other government agencies as required
- Banks and payment processors for transaction handling
- Technology service providers who support our platform operations
- Professional advisors including lawyers and accountants
- Law enforcement when legally required or to protect against fraud
In the event of a business merger or acquisition, your information may be transferred as part of the business assets, but you'll be notified of any such changes.
Your Privacy Rights
Under Canadian privacy law, you have several important rights regarding your personal information. We've made it straightforward to exercise these rights through our platform or by contacting us directly.
Access Your Data
Request a copy of the personal information we hold about you, including details about how it's being used.
Correct Information
Update or correct any inaccurate personal information in your account at any time.
Delete Your Data
Request deletion of your personal information, subject to legal and regulatory retention requirements.
Limit Processing
Restrict how we use your information for certain purposes while maintaining essential services.
To exercise any of these rights, simply contact us using the information provided at the end of this policy. We'll respond to your request within 30 days and verify your identity before proceeding.
Data Security Measures
We employ multiple layers of security to protect your information, because we know financial data requires the highest level of protection. Our security measures include both technical and administrative safeguards.
- 256-bit SSL encryption for all data transmission
- Multi-factor authentication for account access
- Regular security audits and vulnerability assessments
- Restricted access controls and employee training programs
- Secure data centers with physical access controls
- Regular backups and disaster recovery procedures
While we maintain industry-leading security practices, no system is completely immune to threats. We continuously monitor for potential security issues and will notify affected users promptly if any data breach occurs.
Data Retention Periods
We keep your information only as long as necessary to provide our services and meet regulatory requirements. Different types of data have different retention periods based on their purpose and legal requirements.
Information Type | Retention Period | Purpose |
---|---|---|
Account Information | 7 years after account closure | Regulatory compliance |
Transaction Records | 7 years from transaction date | Financial regulations |
Communication Logs | 3 years from last contact | Customer service quality |
Marketing Preferences | Until you opt out | Respecting your choices |
Technical Data | 2 years from collection | Platform improvement |
When retention periods expire, we securely delete or anonymize your information unless longer retention is required by law or for legitimate business purposes.
International Data Transfers
While we primarily store data within Canada, some of our service providers may process information in other countries. When this occurs, we ensure appropriate safeguards are in place to protect your information.
Any international data transfers comply with Canadian privacy laws and include contractual protections that require the same level of privacy protection as provided in Canada.
We regularly review our data processing arrangements to ensure they meet current privacy standards and legal requirements.
Updates to This Policy
We review and update this privacy policy regularly to reflect changes in our services, technology, and applicable laws. When we make significant changes, we'll notify you through email or prominent notices on our platform.
Minor updates may be posted without individual notification, so we encourage you to review this policy periodically. The "Last Updated" date at the top indicates when changes were last made.
Contact Information
If you have questions about this privacy policy or want to exercise your privacy rights, we're here to help.
We aim to respond to all privacy inquiries within 30 days and will work with you to address any concerns about how your information is handled.